CACBG help Kickstart the careers of future advisers
Citizens Advice Caerphilly Blaenau Gwent (CACBG) are helping Kickstart the careers of the advisers of the future.
CACBG is working with the Department for Work and Pensions to offer 16-24-year-olds a six-month paid placement. The lucky applicants are being given the skills and knowledge needed to work their way towards becoming a fully accredited Generalist Adviser.
Kacey Richards has swapped listening to people’s problems in the hair salon, to training to give advice and solve problems.
“I always knew that I wanted to help people,” said the 18-year-old from Rhymney. “I listened to people’s issues every day when I was training as a hairdresser. Last year when Covid closed everything down I started to wonder if I wanted to continue with hair or do something else. My work coach mentioned the scheme and it seemed like an exciting opportunity.”
Kacey has been joined by Isobelle Evans, who has joined us after spending 18 months with the Tredegar House and the Gwent Archive.
The 22-year-old from Risca wanted to be able to transfer the skills she had while working with archivists.
She said: “I enjoy working with people so the apprenticeship with CACBG is helping me build on my communications and problem solving skills. The training so far has been so interesting and everyday has been different. I really appreciate the opportunities I am being given and am looking forward to actually going live and helping real people.”
Kickstart aims to offer your people at risk of long-term unemployment the experience they need to step onto the jobs ladder.
We have three 25-hour, paid placements available for six-months which are fully-funded by the UK Government scheme. They will receive training to work towards becoming a Generalist Adviser.
Ann Mathews, Operations Manager, said: “With 16 to 24-year-olds among the hardest hit by the pandemic, we are committed to being able to offer this demographic a stepping stone to employment.
“We aim to have given the young people a true insight into what we do at Citizens Advice and how we help. On the job mentoring will help give them the skills needed to either secure employment with Citizens Advice or gain valuable transferable skills to work with other employers. At the end of the six-months we hope that they will have had live experience of providing information and assistance to our clients.”