Many of our Board members juggle working life with volunteering as Trustees. They help us develop our plans to provide free, impartial advice to people now and in the future.
Gordon Pankhurst is our longest serving trustee. He has been with us since the very beginning in 2000. You can read his story below. Ed Evans is the new kid on the block.
Interim Chair of our Board Mostyn Davies has welcomed our newest Trustee to the team. Ed Evans will be joining Mostyn and Gordon, who have served on our board for 21 years, this month.
Mostyn said: “Ed Evans recently joined our Trustee Board and is bringing a wealth of new skills and experiences. I am sure Ed will be a valuable asset and will reap the same rewards from the role as we do. I feel that my involvement as a trustee allows me in a small way to help those who are in need of advice and assistance and to ensure that the service is available to anyone who needs it. I look forward to working with Ed to drive forward plans for the future.”
Ed, a father-of-three, is the Director of the Civil Engineering Contractors Association (CECA) Wales. He has more than 30 years of experience of delivering a broad range of technical services and policy.
He is looking forward to helping us continue to provide free, impartial, inclusive advice.
He said: “I have previously served as Chairman of the Board of the Brecon Beacons National Park Authority and I am currently Chairman of Keep Wales Tidy and Pedal Power, a local charity for disabled children and adults.”
Edward was born and raised in Gwynedd he has lived and worked in South East Wales and has great understanding of the challenges these communities face.
He said: “As a volunteer I get great satisfaction in being involved with and supporting causes that I have a passion for. I hope to make a positive difference to peoples’ lives through working with CACBG. However small my contribution may be.”
Gordon Pankhurst still recalls the first client he spoke to as an adviser more than a decade ago.
Determined not to sit at home he set about looking for a new interest or hobby. After seeing a Citizens Advice Bureau (as we used to be called), he thought he’d find out more about us and hasn’t looked back.
He said: “ I looked for a charity to join, and noticed that the CAB near where I live was looking for volunteers. I’d never heard of them, but contacted them and joined as a volunteer adviser. At a volunteer meeting the Chair of the Trustee Board saw that I had experience in management and he asked me to join the Board.
A couple of years later I was asked to join the national Citizens Advice Trustee Board as the Wales representative.”
As well as volunteering for six year with our National Citizens Advice colleagues, where he spent four years as Deputy Chair, Gordon remained a CACBG Trustee.
“After standing down from the national role I decided to continue as a local trustee,” he said. It all stemmed from the first client I met as an adviser. He was in trouble with the police and threatened by an insurance company. When I questioned him it transpired that he had been a witness to a car accident, and had been asked for written statements by the company and the police, but he couldn’t read or write.
“I was able to easily complete statements for him, and he was so pleased. I still think of him.”
Our plans for research and campaigning are being driven forward with the support from one of our Trustees.
Jackie Dix is driving forward our research and campaigns workJackie Dix joined us in 2017 and has been instrumental in supporting our Advice Service Manager Oliver Craner to highlight the key issues affecting our clients.
She said: “We are really proud to have made huge progress on the organisation’s first ever Research and Campaigns Development Plan. This is being accompanied by a three year implementation programme. We have worked closely with staff and volunteers to gain a rich insight into how clients are helped, and the wide ranging nature of presenting issues.”
Jackie has brought a wealth of skills and experience with her, having worked in housing, homelessness and social justice.
She said: “I would describe myself as a caring person who is passionate about social justice. I have worked in policy and research since graduating with a degree in politics, with the hope of making a positive difference to peoples’ lives. I have a strong affinity with working with communities in the South Wales Valleys to bring about quality of life improvements.”
Find out more about becoming a Trustee Board member here https://www.citizensadvicecbg.org.uk/trustee-recruitment/